Terms of Service

These terms are an agreement between you and the operator of PipoSpace. Please read them with the Humanity Charter and the Privacy Policy, which form part of them. 1. Who we are PipoSpace is operated by ThundrCraft Technologies, 32 Harare Drive, Marlborough, Harare, Zimbabwe. You can reach us at [email protected]. 2. Who can use PipoSpace You must be 18 or older. Each account belongs to one real person, and each person may hold one account. Give accurate information when you register, keep your password and passkeys to yourself, and tell us if you think someone else has used your account. 3. Human verification You can read PipoSpace without verifying. To publish a story or to post and respond publicly, you complete a live camera check that confirms a real person is present. The check is carried out by Microsoft Azure Face. We receive the result and reference numbers, not your camera capture, face templates or identity documents. You must complete verification yourself and must not help anyone else pass it. 4. Your stories stay yours You keep ownership of what you write and record. So that we can run PipoSpace, you give us a worldwide, non-exclusive, royalty-free permission to store, display and deliver your content inside PipoSpace, to the people and with the identity (public, pseudonym or anonymous) you choose. This permission ends when you delete the content or your account, apart from the records described in the Privacy Policy. We never use your stories outside PipoSpace (for research, publication elsewhere, media adaptation or anonymous aggregate studies) unless you turn on that permission for that story. Every one of those permissions is off until you switch it on, and you can switch it off again. 5. Real experience When you publish, you confirm that the story is your own experience, memory, emotion, opinion, hope or dream. Do not present someone else's story, or text written by an AI system, as your own lived experience. PipoSpace's writing assistance always identifies itself, and you remain responsible for what you publish. 6. Anonymous and pseudonymous stories Other members cannot see who wrote an anonymous or pseudonymous story. PipoSpace can still link it to your account. We look at that link only when the law requires it or to prevent serious harm, through a recorded process that needs a stated reason and is audited. 7. What is not allowed - Sexual content involving children. We remove it, keep the evidence the law requires, and report it to the authorities. - Threats, incitement to violence, and content that praises or plans harm. - Harassment, bullying and hate directed at people for who they are. - Sharing other people's private information, or identifying people in your story without their consent where that could harm them. - Impersonation, fake accounts, spam and manipulation of reactions or counts. - Content that is illegal where you live or that infringes someone else's copyright or privacy. - Attempts to break, overload, scrape or get around the security of PipoSpace. 8. Safety PipoSpace is not an emergency or crisis service. If you or someone else is in danger, contact your local emergency services. The Safety page lists support lines for your country. Stories about self-harm may be shown behind a content note, with support lines beside them. 9. Moderation and appeals We may mark content as sensitive, hide it, remove it, limit features or suspend an account when content or behaviour breaks these terms. Automated checks can hold content for review, but decisions to remove content or suspend accounts are made by people. We tell you what was decided and why under Me > Decisions. You can appeal a decision once, within 30 days, and a different reviewer will look at it. You can report content and people, and block or mute anyone. 10. Copyright If you believe content on PipoSpace infringes your copyright, use the form at pipospace.com/legal/copyright. 11. Ending your account You can ask for your data or for your account to be deleted at any time under Me > Account, or from pipospace.com/legal/account_deletion, including if you have uninstalled the app. We may suspend or close an account that seriously or repeatedly breaks these terms, and we tell you why. 12. Our responsibility We work to keep PipoSpace available and safe, but we provide it as it is and cannot promise that it will always be available or free of errors. Stories are the views of the people who tell them, not of PipoSpace. To the extent the law allows, we are not liable for indirect losses. Nothing in these terms limits rights you have under consumer protection or data protection law that cannot be excluded, including the South African Consumer Protection Act and the Protection of Personal Information Act. 13. Changes When we change these terms, we publish a new dated version here and tell members in the app before a significant change takes effect. 14. Law These terms are governed by the law of Zimbabwe, and disputes are heard by the courts of Zimbabwe. If you live in another country, you keep the protections its law gives you.